Amy Burns
Client Experience Manager
I am a big believer that asking good questions—openly, intentionally, and in good faith—is where clarity and alignment begins.
Focus Area
Project management, client services
Personal Mantra
Clear is kind (thanks Brené!)
As the Client Experience Manager at Advocate Creative, Amy leverages nearly a decade of experience leading teams and serving clients, building the systems that move creative projects from first concept to final delivery. She’s spent the last several years designing operational systems for creative teams, helping shape a client experience rooted in clarity, responsiveness, and trust. Amy believes client service is an act of hospitality: listening closely, communicating clearly, and building the kind of trust that lets everyone do their best work.
When she’s not managing projects, you can find Amy spending time with her family and running her three kids around to their various activities in Chicago. An Australian expat who now calls the city home, she’s always up for exploring a new corner of it.
Focus Area
Project management, client services
Personal Mantra
Clear is kind (thanks Brené!)